Frequently Asked Question

Why does the paper shredder motor run but it won’t accept paper?
Last Updated 6 years ago

This may be an indication that there may be damage to the gearing inside the shredder.

With the motor running, carefully look into the mouth of the shredder to see if you can see movement of the cutters at all. If nothing is turning or they are turning intermittently, this can indicate damage to the transfer gear.

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